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1Personal Data

2Product information

3Additional information

Why and at what point a RMA number is required ?

A RMA number (Return Merchandise Authorization) is a number, that is provided by the manufacturer for returning a product. The Spectrum GmbH uses this process only as a structured way of returning products for repair. In order to return products for other reasons, such as for example returning loan equipment, no RMA number is required.

How-to obtain a RMA number ?

Before returning a product, please contact our support team for a detailed failure analysis. A member of our support team will then contact you and gather any information required for a fast and efficient repair, as well as inform you about the whole repair process and providing you with the RMA form containing the required RMA number.



On location for you. Choose your region.

Europe USA Asia
Contact Europe
Phone +49 (0)4102 6956-0
Fax +49 (0)4102 6956-66
E-Mail info@spec.de
Contact USA
Phone +1 (201) 562-1999
Fax +1 (201) 820-2691
E-Mail sales@spectrum-instrumentation.com
Contact Asia
Phone +61 402 130 414
E-Mail greg.tate@spectrum-instrumentation.com

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